Legal ops chiefs have opportunity amid cost-cut mandates

The systems and processes they put in place could drive cultural change in how law departments carry out their day-to-day work.

By Suman Bhattacharyya • Jan. 10, 2023

Ensuring your firm’s success

Make smarter decisions with our shipping software, backed by real-time data and insights designed to take your shipping to the next level.

Jan. 9, 2023

Legal ops group welcomes three new board members

The incoming CLOC leaders hold roles at Delta Airlines, Cockroach Labs and Splunk.

By Lyle Moran • Jan. 6, 2023

6 in-house legal trends to watch in 2023

Legal chiefs will be expected to do more with less even while operational costs rise and compliance risks grow.

By Robert Freedman and Lyle Moran • Jan. 6, 2023

10 of the year’s top stories on building and developing legal teams

From retaining directors of innovation to tapping flexible talent providers, legal chiefs are implementing varied approaches to staffing their legal departments.

By Lyle Moran • Dec. 19, 2022

Seven benchmarking best practices for legal departments

GCs can closely look at their own billing information and use it to negotiate better rates with outside law firms.

By Kris Satkunas • Dec. 16, 2022

CLOC leader says legal ops can play key role during downturns

Legal operations teams can help their organizations realize efficiencies and maximize resources amid tight budgets, Intel’s Mike Haven says.

By Lyle Moran • Dec. 15, 2022

How a PR specialist and tech writer were key to legal ops success

Communications can’t be an afterthought, Micron legal ops pro says.

By Robert Freedman • Dec. 12, 2022

The Legal and Operations partnership, Part 2: How legal ops should work with GCs

Mary O’Carroll: A solid relationship with your general counsel defines the level of success you’ll be able to have as a legal ops department.

By Mary O'Carroll • Dec. 6, 2022

9 of the year’s biggest in-house legal stories

These are the topics that have resonated the most with readers this year. 

By Legal Dive Staff • Dec. 2, 2022

Patience leads to in-house tech buy-in, legal ops chiefs say

If attorneys don’t feel they’re being heard, they won’t necessarily do what’s needed to make a system work the way you hope it does.

By Robert Freedman • Nov. 28, 2022

Tom Stephenson launches new legal operations podcast

The well-known ops leader hopes Dear Legal Ops will provide useful professional and personal advice to members of the growing profession. 

By Lyle Moran • Nov. 18, 2022

Legal ops chief is a storytelling role, Heineken exec says

If you can’t communicate the what and the why of process and system changes, you’ll struggle to get buy-in, Sean Houston says.

By Robert Freedman • Nov. 17, 2022

How Hearst uses Priori’s outside counsel decision-making platform

Legal ops professionals at Hearst said the extensive data provided about its external counsel speed up the process of finding the right lawyers for specific tasks.

By Lyle Moran • Nov. 16, 2022

The Legal and Operations partnership, Part 1: How GCs should work with legal ops

Mary O’Carroll: Even before you make your first legal ops hire, it’s important you level-set the role within your department and position it properly.

By Mary O'Carroll • Nov. 14, 2022

Most legal spend is predictable by looking below the surface

What your department spends to support the broader organization can be predicated on the nature of the business function, a legal operations specialist says.

By Robert Freedman • Nov. 9, 2022

Lighting a competitive fire under your outside law firms

Other ways to get more bang for your buck include freeing up in-house lawyer time for more valuable work and getting one-time pre-work funded before asking for a recurring-cost commitment. 

By Robert Freedman • Nov. 7, 2022

How a healthcare CLO cut legal spend by 60%

Much of the outside counsel work could be done in-house or by third-party vendors, says Care Initiatives’ outgoing legal chief.

By Robert Freedman • Nov. 4, 2022

How legal ops can help build a corporate recoveries program

Unlike defense work, recoveries requires someone to be constantly tending the garden, pushing, pulling and poking to keep things growing.

By Jessica Lynch • Oct. 28, 2022

Pressure grows to curb law-firm costs, PE, VC lawyers say

Legal billing often comes in higher than expected and is seen as the hardest to control, a survey shows.

By Robert Freedman • Oct. 28, 2022

Making in-house legal success a concrete reality to the broader business

Quantifying cost savings will only get you so far, legal operations specialists say. Telling the story will seal the deal. 

By Robert Freedman • Oct. 25, 2022

How to build a legal team while keeping the business in mind

Elastic CLO Carolyn Herzog says her approach to creating new legal department positions has been guided by a “one team mentality.” 

By Lyle Moran • Oct. 21, 2022

Streaming platform features in-house leaders providing industry insights

Prominent GCs and CLOs appear in educational series on Luminate+ covering pressing issues and trends facing legal departments.

By Lyle Moran • Oct. 18, 2022

How law firms are helping GCs transform in-house operations

Outside counsel are differentiating themselves by offering matter management and other technology tools that can help general counsel combine legal success with administrative efficiencies.     

By Sheila Gormley • Oct. 14, 2022

More matters without more resources: In-house legal chiefs

Use of outside law firms remains the biggest cost by far but few corporate departments try to lower spend by seeking bids or using alternative fees.

By Robert Freedman • Oct. 14, 2022